WildSino Casino Terms and Conditions

Version 1.1
Last update: 17.10.2024

General rules

1.1 Please read these General Terms and Conditions prior to using our website Wildsino.com (hereinafter referred to as the “Website”). By using or accessing any section of the Website you agree to be legally bound by all of the following terms and conditions (hereinafter collectively referred to as the “Terms”):

• General Terms and Conditions displayed on this page;
• Privacy Notice;
• Cookie Notice;
• Specific terms of advertising campaigns, bonuses, and special promotions offered on our Website;
• Rules of particular games offered on our Website, which may be accessed through such games;
• Other terms and conditions that you may accept in order to use certain sections and services available on our Website.

1.2 In case of any discrepancy terms of advertising campaigns, bonuses, and special promotions shall take precedence over the other Terms.
1.3 If you do not agree to accept and abide by all of the Terms, you must not open an account or use any of the services offered through our Website. Further use of the Website will indicate your acceptance of the Terms.
1.4 Unless otherwise defined, all references in the Terms to “we”, “us”, “our”, “Company” refer to the company operating the Website, while references to “customer”, “you”, “your” refer to the person sing our Website and accepting the Terms.
1.5 The binding version of the Terms is the English version. All translations are provided for your convenience only. In the event of discrepancy between the English version of the Terms and any other language version, the English version shall prevail. By accepting the Terms, you warrant that your knowledge of English language is sufficient to fully understand the Terms.
1.6 The Company offers access to games only through a protected network using technology for encrypting sensitive data.

Regulatory requirements and limitations

2.1 You may use the Website’s services only if you have reached the legal age under the law applicable to you and are at least 18 years of age. By accepting the Terms, you warrant that you comply with the above age restrictions and you must immediately leave the Website if you have not yet reached the age of 18.
2.2 The Company does not provide any assurances or warranties with regards to the legality of your use of the Website, particularly in case gambling is prohibited, regulated or unregulated in your jurisdiction. It is solely your responsibility to know the laws of your country concerning online gambling and the use of the Website, at all times. Before attempting to open an account with the Website and thereafter each time before using it you must verify whether online gambling is legal in your particular jurisdiction. By using this Website, you warrant that you are legally allowed to gamble online. If at any time online gambling in your jurisdiction becomes illegal or otherwise restricted, you must immediately close your account with the Website and stop using its services.
2.3 Residents of the following countries (the “Excluded Jurisdictions”): Afghanistan, Armenia, Belarus, Belgium, Bulgaria, China, Curaçao, Cyprus, Denmark, Estonia, Georgia, Iran, Iraq, Israel, Lithuania, Malta, the Republic of Moldova, Myanmar, Romania, Russia, North Korea, Netherlands, Spain, Sweden, Ukraine (including the territory of Crimea), United Kingdom, United States of America, Cote d’ivoire, Netherlands Antilles do not have the right to open accounts with our Website or add monetary funds to their accounts. We reserve the right to change the list of Excluded Jurisdictions at our sole and absolute discretion and without forewarning. All such changes will be published on our Website. You must check the Terms frequently to make sure you are not located in any of the Excluded Jurisdictions as updated from time to time. If you live in or are located in one of these jurisdictions, you agree not to open and/or use your account on the Website and to immediately close your account if you have previously opened it.
2.4 Apart from the aforementioned Excluded Jurisdictions, please note that some of the software providers represented at our Website prohibit customers from certain jurisdictions from placing bets or using their respective software, as listed in Section “Additional Territorial Restrictions” of these General Terms and Conditions. By accessing such software, you warrant that you are not a resident of such jurisdictions.

Your account

3.1 In order to use the full functionality of our Website you must open a personal account with the Website.
3.2 Your account with the Website must be registered in your own, correct, name. Only one account per person, per household/address, per phone number/email, and per IP address is allowed. Any other accounts that are opened on the Website will be considered as “Duplicate Accounts”. You must not attempt to open a Duplicate Account, including by providing false or alternative credentials. If you open or attempt to open any number of Duplicate Accounts, we reserve the right to close some or all of your accounts without any compensation and apply the following sanctions:

• each action performed using a Duplicate Account is considered void;
• any promotions that the Duplicate Account has participated in will be cancelled;
• any winnings obtained on the Duplicate Account will be void. Any processed withdrawals will be reversed and will be owed back to the Company;
• the Duplicate Account will be closed without an option to reopen it.

3.3 You must keep your login/username and password confidential and not disclose this information to third parties. You are solely responsible for any kind of action and/or transaction that are made using your account. Any party that enters your account using the correct login and password will be considered as you and any transactions will be considered as valid and made by you. We shall not be liable or responsible for third parties accessing your account or for any losses connected with the unauthorized use of your account; all such unauthorized use will be considered your own use.
3.4 You must not sell or transfer your account to any other person and you must not buy or acquire accounts of other persons. You agree that any attempt to do so shall be null and void and shall constitute a breach of these General Terms and Conditions. This restriction includes, however is not limited to, a full prohibition on the transfer of any assets of value of any kind, such as, however not limited to, ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial or otherwise. The prohibition of the said transfers includes, however is not limited to, the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape of form.
3.5 It is forbidden to use the login and password of any other person to access the Website.
3.6 You must maintain your account details up-to-date. You must immediately let us know of any changes in your registration data.
3.7 Closure of your account: you may close your account at any time by contacting the customer service, however the below conditions apply:
You can only close your account if it has no remaining balance (positive or negative) and no pending
withdrawal requests. In case you want to close your account with a positive balance or/and pending withdrawal requests, all the funds on your account will be voided and you will be returned the last deposit amount.

Your warranties

4.1 By opening an account on our Website and by using our Website you warrant that:

• you are acting on your own behalf;
• you are a competent and law-abiding citizen;
• you do not have a gambling addiction, you don’t use the Website under the influence of alcohol, drugs or other substances;
• all data and information that you have provided when registering at our Website is true and real and you will continue updating this information in case of any changes;
• you fully understand and accept the fact that there is a possibility of monetary loss while using our services;
• you are not using monetary funds that you have received in an illegal way or from illegal sources;
• you have not entered into collusion and will not make an attempt to collude directly or indirectly with another customer of the Website;
• the credit/debit card or any other payment method that you use to top up your account balance belongs to you, is not stolen, and has not been lost by another person. Company reserves the right to close your account and void any winnings in case of a reasonable suspicion that you have violated this warranty.
• 4.2 By opening an account on this Website, you warrant that you have never previously registered another account or received any money through an account belonging to any other person.
• 4.3 By opening an account on this Website, you warrant that you have provided us with true and complete information as requested in the registration form.

Verification of your age, identity, and other checks

5.1 You must provide us with all information that we may request in order to manage your account, verify your identity or the source of the funds deposited to your account. This includes (but is not limited to) properly certified ID, proof of residence, proof of ownership and transaction histories of the payment methods used, including bank or credit/debit card statements etc.
5.2 We may, at our sole and absolute discretion, use any additional procedures and means we may deem fit to verify your identity, age, residence and other circumstances (KYC), both before and after effecting deposits into your account and/or making a withdrawal.
5.3 You must provide these documents and information within 30 (thirty) days after the request is made. We reserve the right to withhold payment and/or suspend your account until you provide the documents and information we requested, and to permanently close your account if you fail to do so in time. We will usually verify your documents and information within 10 (ten) days after our request is answered in full, however, depending on the circumstances and complexity of a given case, additional time and/or checks may be required to complete verification.
5.4 We may use a recognized third-parties provider to undertake the Checks on our behalf, including authorised credit reference agencies, identity verification services and/or fraud prevention software. Personal details may be provided to such third parties in accordance with our Privacy Policy.
5.5 By accepting these Terms and Conditions, you agree that we are entitled to carry out additional security checks to verify account information and activity in line with applicable regulation and our security and anti-fraud procedures, by carrying out verification via calls / phone, face verification or other such verification as is required to ensure that you are who you say you are.

Placing bets and gambling

6.1 When placing a bet, it is your responsibility to check that all details of the bet are correct.
6.2 Once you placed a bet, you won’t be able to cancel it. We reserve the right to deny any bet or cancel any bet already placed, at our sole and absolute discretion.
6.3 You accept and agree that the result of the games on the Website is defined by a Random Number Generator and you accept the results of all such games. You agree that in the event of a discrepancy between the result of a game that appears on your screen and the game server utilized by the Website, the result on the game server shall prevail. You agree that our records will be the sole and sufficient evidence in determining the terms and circumstances of your participation in the relevant online gambling activity and the results of such participation.
6.4 We are not liable for any losses or damages which could be potentially caused by gambling.
6.5 In case of disagreement regarding a bet or winnings, the decision of the Company is final and not negotiable.

Changes on the website

7.1 The Company retains the right to make any changes to the Terms at its discretion, at any time.
7.2 Any changes become effective from the date indicated in the Terms. It is your responsibility to check for updates to the Terms each time you use the Website.
7.3 When you continue using the Website after any changes are made, you agree with these changes, no matter whether or not you received a factual notification of the changes or have familiarized yourself with them. If you disagree with any of the changes, you must cease further use of the Website.

Notices

8.1 You agree to contact us electronically. From time to time, we will place electronic messages on the Website, and/or contact you via email. You must provide us with correct contact information, otherwise the Company cannot be held responsible for you not receiving information on time. All correspondence, including electronic communication, is considered as “written” and to have been received no more than 5 (five) business days after it has been sent. The Company has the right, but not the obligation, to conduct communication in writing. If you have any questions regarding your use of the Website or the Terms, please contact us at: [email protected].

Applicable law and jurisdiction

9.1 Any legal claim or dispute arising under or in connection with the Terms or your use of the Website shall be settled in accordance with the Marshall Islands.
9.2 The parties agree that any dispute, controversy or claim arising out of or in connection with the Terms, or the breach, termination or invalidity thereof, shall be submitted to the exclusive jurisdiction of the courts of Marshall Islands. We cannot accept responsibility under the laws of any other jurisdiction.